EMS is a type of postal service which provides fast and safe delivery of post items in both domestic and international postal services, within the defined term of delivery.

Express mail item constitutes a courier service which includes acceptance of a post item, based on specific request made by the sender (via telephone et al), at the address specified by the sender, and delivery of the said item at the address of the addressee.

EMS (Express Mail Service) is the universal abbreviation for this particular service, used in both domestic and international postal services. EMS items are sealed and recorded.  Adequate records are kept at each stage of handling the items (acceptance, dispatch, transfer, arrival, delivery), as stipulated in Courier Service Provision Manual – EMS, and in Provision of Postal Services Regulations (including excerpts from other regulations governing postal matters).

EMS Courier service rate for domestic and international postal services is determined pursuant to Domestic and International Postal Service Price List.

Express mail item weight may not exceed 15 kilos.

EMS items’ dimensions may not exceed:

  • in case of surface EMS items, the sum of length, width and height may range from 30 cm to 140 cm, and if an item is of cylindrical shape, the sum of length and two diameters may not exceed 140 cm, and it may not amount to less than 17 cm; in addition, one of the shortest dimensions may not be less than 10cm;
  • in case of air EMS items, their length may not exceed 50 cm, and each other side may not exceed 40 cm.

In domestic postal services, the smallest EMS dimensions are the following:  25 x 17,6cm.

The maximum marked value of an EMS item is KM 10 000.

EMS item, in domestic postal services, may contain written statements, money, goods, and other objects, with the exception of the objects prohibited by law. The sender will be held responsible for mailing prohibited objects or goods in EMS items in domestic postal services.

Sender of EMS item will be held responsible for any damages to other postal items that occur as a result of dispatching a prohibited object, or as a result of failure to satisfy reception criteria. The sender will be held responsible even if the receiving post office accepted the said item.

Sender will not be held responsible in the case of error or neglect on the part of receiving post office or transporting authority.

Sender shall submit an EMS item as a separate parcel should it contain live animals, very fragile objects, liquids, highly liquefiable materials, animal or human organ parts, urns containing ashes, sensitive devices, infectious materials and the like.

EMS items submitted may or may not have marked values.

In domestic postal service, EMS items may be accepted as valued items or as items including either advice of delivery or cash on delivery service.

If requested, in addition to post office counters, EMS items may be accepted at sender’s home or office address.

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