BH PostExpress is a type of service which provides the fastest and the safest delivery within Bosnia and Herzegovina under defined terms of delivery. Clients can order pickup and shipping online , via our Call Center 1312 or in person at one of the BH Post offices.
BH PostExpress items submitted may or may not have marked values.
Maximum marked value of an BH PostExpress item is 5.000,00 KM.
The same day, before 12 noon (D/D)
For items submitted to be delivered to an addressee in the area of the same post – the same city, with pickup request submitted not later than 09:00 AM.
The same day, before 6 PM (D/D)
For items submitted to be delivered to an addressee in the area of the same post – the same city, with pickup request submitted not later than 03:00 pM.
The next day, before 12 noon (D+1)
Pickup request submitted at least 90 minutes before collected postal items are shipped to be processed in the Postal Centre.
The next day (D+1)
Pickup request submitted at least 90 minutes before collected postal items are shipped to be processed in the Postal Centre.
D+2 and D+3
Pickup request submitted in a post office outside of the headquarters of one PC to be delivered outside of headquarters of other PC.
Maximum length of a BH PostExpress shipment is 250 cm and the sum of length, width and height can not exceed 300 cm. Maximum dimensions of a single shipment item is 120 x 80 x 100cm (l/w/h), EURO Pallet size.
Maximum weight of a BH PostExpress item can not exceed 50 kg, except when the content is indivisible, in which case special approval is required.
For shipments that exceed the 300 cm sum of length,width and height the cost is calculated according to its volumetric mass. The volumetric mass is calculated by the IATA formula: length x width x height (in cm)/5000= volumetric mass
(in kg).
BH PostExpress item may contain written statements, goods, and other objects, with the exception of the objects prohibited by law. The sender will be held responsible for mailing prohibited objects or goods in BH PostExpress items.
Prohibited Items
Posting of the items containing following items or matters is prohibited:
- Objects or matters which, by their nature or package, may have harmful effect on regular performance of postal services by representing a threat (in terms of pollution, damage or threat to life) for employees of postal service, postal transportation means and postal equipment or other postal items;
- Explosive and easily flammable objects or objects that may harm other postal items, post offices and equipment, transportation means or be harmful for health and life of people (gunpowder, gasoline, petroleum, strong acids);
- Legally prohibited substances (opium, morphine, cocaine and other drugs) unless exchanged by legally authorised institutions (hospitals, pharmaceutical companies and health institutions), or provided for medicinal and scientific purposes in international services between countries, which accept them under these conditions;
- Objects prohibited for trade in domestic postal services (forbidden publications) and items prohibited to be imported through international postal services in accordance with the laws of recipient country;
- Live animals in letter post items, except for bees, leeches and silkworms. Mailing of live animals in international services is allowed only for the countries that permit such traffic in their domestic services as well;
- Immoral contents.
Post items may not contain live animals, except for bees, beeches and silkworms. In case there is a justified suspicion that the post item contains some of the prohibited items above, the postal operator in charge may have a commission check contents of the mail.
Further procedure for handling postal items containing some of the items specified above is governed by the Rulebook on General Requirements for Provision of Postal Services.
The sender can request following value-added and special services: Advice on Delivery, COD, Marked Value Item, Delivery in Person, Special Care Item, Delivery on Saturdays, Delivery at Time Specified, Collective Shipment, Pallet Shipment.